Clinical Program Manager - Deaf Services

Company Name:
Advocates, Inc.
Founded in 1975 by a group of volunteers providing patient rehabilitation services on the grounds of Westborough State Hospital, Advocates is now one of the largest human services organizations in the state. Today, Advocate employs over 1000 staff members and serves 20,000 individuals at over 100 sites across Eastern and Central Massachusetts.
Our commitment to meeting the needs of individuals facing diverse life challenges has given rise to a broad range of community based services, including: Residential Supports, Outpatient Mental Health, Outpatient Addiction, Psychiatric Emergency Services, Home-Based Services for Children and Families, Community Justice, Family Supports, Employment and Vocational Services, and Day Habilitation.
Services are designed to meet the unique needs of elders, families and individuals with mental health challenges, addiction, developmental/intellectual disabilities, autism, brain injury and other life challenges. Advocates is a nationally recognized provider for adults with Prader-Willi Syndrome, Deaf and Hard of Hearing adults with disabilities and individuals with developmental and co-occuring mental health needs. Our culturally sensitive programs and supports serve individuals and families from diverse backgrounds.
At the heart of all Advocates services is a commitment to partnering with the individuals we support and, where appropriate, their family members, so that they can lead full and satisfying lives of their own design. We practice a person-centered approach that respects the unique needs, wishes and abilities of each individual.
Advocates is an EOE/D/F/M/V.
The Clinical Program Manager - Deaf Services is responsible for the direction of a program. He/she will provide clinical supervision and rehabilitative direction to a team of Direct Care Counselors and clients. The Clinical Program Manager will perform all essential functions of a Direct Care Counselor. He/she will provide clinical leadership and emergency on-call.
1. Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
2. Provide on-going evaluation of the program's treatment philosophy.
3. Ensure timely access to services by conducting intakes as assigned.
4. Responsible for participation in the Individual Service Plans (ISP) process for all clients.
5. Ensure Program Specific Treatment Plans are aligned with goals of the ISP, are updated as needed and ensure clients ability to meet individualized goals.
6. Prepare reports as directed, including data collection and analysis.
7. Responsible for monthly submission of client census.
8. Responsible for overall fiscal responsibility for the site; including the safeguard of client's monetary funds and meeting program budgetary expectations. Assist in development of program budget.
9. Responsible for supervision of all staff at program to which he/she is assigned. Conduct staff meetings and ensure staff is up-to date on all trainings.
10. Ensure that client's rehabilitative treatment and clinical record meet Rehab Option standards.
11. Participate in the on-call rotation through 24 hour availability for consulation and emergency crisis intervention.
12. Monitor the up-keep of the program site. Ensure program meets safety standards and a home-like environment is maintained.
13. Attend trainings as assigned; maintain necessary certifications (CPR/First Aid, SOLVE, MAP).
14. Attends and actively participates in supervision and staff meetings.
15. Ensure that clients are treated with dignity and respect in accordance with Advocates' Human Rights policy.
16. Perform all duties in accordance with agency policies and procedures.
17. Strictly follow all agency Performance Standards.
1. Master's degree in social services or related field; or BA in related field plus 3 years related experience.
2. MUST be fluent in ASL
3. Must be able to perform each essential duty satisfactorily.
4. Must have sensitivity to the needs of the population.
5. Basic computer knowledge.
6. Strong analytical, numerical and reasoning abilities.
7. Must have excellent interpersonal and communication skills.
8. Ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
9. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport clients.
Date: 2014-07-24
Country: US
State: MA
City: Framingham
Postal Code: 01701

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