Company Name:
Title: PCA/Secretary
Location: MA-Framingham
Other Locations:
This position is a dual role working as a PCA and a Unit Secretary. Qualified candidates MUST have current CNA. The schedule is a 24-32 hr Flex position.
PCA Job description:
GENERAL SUMMARY: Performs various duties to assist the professional nursing staff with routine patient care needs, communication, comfort, safety, documentation, and treatments. Works under direction and general supervision of the Nurse Manager, Charge Nurse, or Registered Nurse as required and according to established nursing policies and procedures. Ensures quality and safe delivery of care to patients in the following age groups: All ages - Neonate, Infancy, Toddler, Preschool, School Age, Adolescent, Adult, Geriatric.
1. BASIC PATIENT CARE: Provides patients with physical, emotional, and spiritual care using appropriate resources according to nursing policy and procedures (i.e., bathing, bed making, positioning, ADL's, skin care, incontinence care, toileting rounds every 2 hours).
2. TREATMENT/PROCEDURES: Administers treatments and procedures as ordered by physician and following policy and procedures (i.e., vital signs, collecting catheter, sputum, and stool specimens, TED's, sequential compression boots, applications of heat and cold, sitz baths, simple wound care, D/C, Foley Catheter and saline lock, admission and discharge, and post mortem care).
3. PATIENT ENVIRONMENT AND SAFETY: Follows and adheres to standards of infection control in the care of all patients. Reduces risks to patients, other employees, and self through use of proper body mechanics. Demonstrates workplace pride by maintaining patient areas in a neat and orderly condition (i.e., answers call lights in a timely manner, empties linens and fills carts, and keeps table tops free of trash). In the event of emergencies (fires, Code Blue, Code Purple, and stat calls), performs assigned duties under the direction of the Nurse Manager or Charge Nurse.
4. COMMUNICATION/CUSTOMER SERVICE: Reports patient complaints to Charge Nurse in a timely manner. Observes and reports any unusual changes in the physical or mental status of patients to the Charge Nurse as situations necessitate. Communicates with patients, families, and other appropriate members of the health team in a courteous and timely manner and following established guidelines and nursing policies and procedures. Refers unusual problems to supervisor as required. Meets Hospital customer service behaviors as they relate to the ten commitments, using scripting as indicated.
5. DOCUMENTATION: Assures accurate patient documentation on I % O, graphic sheet, and point of care clipboard according to established nursing policies and procedures.
1. Almost constant standing, walking, and pushing and lifting of patients, materials, and supplies. Works in difficult positions while assisting in positioning or lifting patients. Exposure to patient elements during course of duties.
Unit Secretary Job Description:
GENERAL SUMMARY: Under general supervision of a Nurse Manager and according to established Hospital and nursing department policies and procedures, performs a variety of duties including compiling, transcribing, preparing, and maintaining records in a specific nursing area or unit. Provides information and communication services to visitors and staff. Assists nursing staff in maintaining efficient and effective operations on the unit.
1. Transcription:
A. Accurately transcribes physician orders and notifies the appropriate nursing staff. Initiates and maintains patient care Kardex. Recopies MAR (Medication Administration Record) forms.
B. Enters and coordinates computer data on all patients in the unit.
2. Communication / Coordination:
A. Coordinates with other Hospital departments, such as Radiology, Housekeeping, Laboratories, Social Services, etc. to request and obtain supplies and services. Works with nursing staff to coordinate patient transfers to and from the unit.
B. Serves as the unit's communication person, answering phone calls, taking and relaying messages. Answers questions of visitors, physicians, or other departments in person or by phone. Initiates emergency protocol under the direction of a physician or nurse.
C. Receives and directs visitors and family members. Provides routine information regarding Hospital and unit procedures.
3. Chart / Record Maintenance:
A. Initiates, maintains, and updates patient charts, inserting appropriate forms, ancillary department reports, consults, etc.
B. Rearranges order of charts for medical records when patient is discharged. Ensures that charts for transfer patients are copied prior to transfer to other facilities.
4. Unit Management Assistance:
A. Ensures that the unit is adequately stocked with necessary supplies and equipment. Completes appropriate requisitions and/or charge slips, obtaining proper approvals.
B. Functions as resource person and trouble shooter for computer related issues for the unit. Accesses patient data for nursing and medical staff as needed.
C. Maintains work area on nursing unit in a neat and orderly condition.
5. Orientation:
A. Assists with orientation of new employees to the functioning of the nursing station and the transcription of orders.
Performs other duties as required or directed.
1. The level of knowledge equivalent to that ordinarily acquired through completion of a High School Diploma and specialized training (Certified Nursing Assistant), or student nurse who has completed Fundamentals of Nursing.
2. Minimum of one year of experience and ability to perform the additional duties under supervision of Nursing Inservice Education.
3. The level of knowledge equivalent to that ordinarily acquired through completion of a High School Diploma.
4. Three to six months of previous clerical experience.

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